Huduma Kenya Programme Wins UN Award For Service Delivery

On January 9, 2019 In Latest News

The Huduma Kenya Programme implemented by the Ministry of Devolution and Planning has been declared this year’s winner of the United Nations Public Service Award in improving delivery of public services. Briefing President Uhuru Kenyatta on the award at State House, Nairobi, Devolution Cabinet Secretary Anne Waiguru said the Huduma Kenya Programme was recognized for its outstanding achievements in serving the public interest. “You wanted to cut the bureaucratic red-tape in service delivery, transform Public Service into an efficient, effective and ethical institution. You gave the vision; we came up with the concept and plan, this team made it a reality,” CS Waiguru said when she introduce the Huduma team to the President. The United Nations Public Service Awards (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and contributions of public service institutions towards a more effective and responsive public administration worldwide. CS Waiguru said in the last two years her Ministry has won other awards for improving public service delivery including the Customer Service Award, the ICT Excellency Award and the Africa Association for Public Administration and Management 2015 Award. President Kenyatta commended the Huduma Kenya Programme, saying his Government is committed to serving Kenyans and the one-stop-shop approach to public service delivery adopted by the programme will go a long way towards achieving that goal. “I am glad that the Huduma Programme is already proving to be a showcase in efficient and effective public service delivery in Africa and beyond,” President Kenyatta said. The Huduma Kenya Programme will be feted in June during the 2015 United Nations Public Service Awards ceremony, which will be held in Medellin, Colombia. The second position in improving delivery of public services was taken by Ethiopia who presented their Integrated Housing and Development Programme.

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